Receiving a Customer Payment for Multiple Jobs

Filed Under (FAQ, QuickBooks) by moirapottow on 03-04-2010

Tagged Under : , ,

A client wrote to say that he tracks jobs, and sends invoices to customers on a job-by-job basis. Some of his customers send a single cheque to cover multiple invoices connected to different jobs (and sometimes the cheque is a partial payment on each job). He said he was selecting a job in the Receive Payments transaction window, applying the appropriate amount to the Payment Amount field, and then moving to the next job. He used the same cheque number for each payment. This turned out to be a problem when a customer called to ask him a question about total payments, including questions about a particular check. You can easily apply a payment against multiple jobs. Just select the Customer Name in the Receive Payments window, instead of selecting a job.  QuickBooks displays all the open invoices for all of that customer’s jobs in the transaction window and you can apply payments, and partial payments to each job.

Multiple Payment Methods for a Single Invoice

Filed Under (FAQ, QuickBooks) by moirapottow on 03-04-2010

Tagged Under : , ,

A client wants to know how to enter a customer payment when the customer pays part of the amount due in cash or by cheque, and the rest with a credit card. The credit card payment won’t be part of the deposit she makes (she has to wait until the money is transferred to the bank by the merchant card bank), so she needs separate deposit amounts to make bank reconciliation work properly.
Make sure your receipts are being posted to the Undeposited Funds account. Go to Receive Payments and enter the customer. The balance appears, along with a list of open invoices. Fill in the amount and type of the credit card payment, and apply it to the appropriate invoice. Click Save & New and in the new payment window, select the same customer. Fill in the amount and type of the next payment type (cheque or cash) and apply it to the same invoice (which has its balance reduced by the previous payment you’d applied).
Open the Make Deposits window and deposit the cheque or cash. You can deposit the credit card payment in a separate Make Deposits window when the funds have been transferred to your bank.